FAQ

Q?How long will it take my carpets to dry?
A.

After your carpets have been steam cleaned, it will take them approximately 8 – 10 hours to fully dry.  We recommend that you do not walk on your carpets until they are fully dry.  When you have your carpets steam cleaned, we use a combination of heat, moisture and cleaning solvent to remove the dirt and bacteria from the fibers.  This process takes some time and leaves the carpets damp.

Q?What areas do you serve?
A.

Alex Cleaning Company is proud to serve the Greater Fredericksburg, VA and Northern Virginia areas.  These areas include Fredericksburg, Spotsylvania and Stafford.  Have a question about whether we serve your area?  Please give us a call and we will be happy to give you an estimate!

Q?Do you guarantee your work?
A.

Alex Cleaning Company offers a 100% satisfaction gurantee to all of our clients.  If you are not satisfied with the work performed, you will not be charged.  We also offer the lowest rates in the Fredericksburg, VA area guaranteed!

Q?How often should my carpets be cleaned?
A.

We recommend that your carpets are cleaned a minimum of over 12 – 18 months.  Having your carpets cleaned on a regular basis will increase the life of your carpet and reduce heavy soil build up.  As you walk on your carpets, you grind dirt into the fibers.  The steam carpet cleaning process uses heat and moisture to lift out the dirt and remove it permanently where vacuums can not.

Q?What is Steam Carpet Cleaning?
A.

Steam carpet cleaning is the most effective way of cleaning your carpets in your home or office.  Steam carpet cleaning is a method of using hot water, cleaning solvents and steam to lift dirt from your carpets while the vacuum sucks up the moisture and dirt.